Contents Overview Solution How to Verify the Fix Frequently Asked Questions Overview You may see the activation error “Invalid PIN!” in the StreetSmart mobile app even when the PIN being entered is co...
Contents Overview Solution Validation Checklist Frequently Asked Questions Overview When adding one or more device phone numbers to a StreetSmart account, the provisioning workflow can fail due to an ...
Overview The error Starting with a continuously spinning loading indicator occurs when attempting to log in to the StreetSmart app. This issue was identified as a stale/incorrect device session on the...
Overview The issue involved users being added as placeholder accounts, leading to problems with report generation. The error was due to incorrect user setup, where placeholder accounts were used inste...
Overview The issue of not seeing all drivers in the login was identified as a known scenario related to the StreetSmart interface. Users may experience this when group and display filters are not corr...
Overview The issue of a missing plus sign for adding jobs in the StreetSmart mobile app on Android devices was due to missing permissions and job type configurations. The problem was resolved by enabl...
Overview The error The system is unable to process your request. Please use your browser's BACK button or go to the main page. If the problem persists please contact StreetSmart support. occurs when a...
Overview The issue involved activating the mobile application for a user who could not see appointments. The problem was resolved by using an available device and a specific PIN to activate the app af...
Overview The question Does the get worker form API use server sync date as start and end date instead of data entry date? was raised. The API evaluates date ranges using the server's create/update tim...