Overview You may want to disable the Break option in the mobile application in case you want workers to be able only to Start and End Shifts. This will prevent workers from starting lunch breaks and f...
Overview You may need to configure working hours for specific workers or the whole company. Hours of operation define when workers are available to complete jobs, when the application should startup a...
Overview You may need to check how much time a worker logged during a week, when did they start and end their shifts. Prerequisites You need to have an account with the Operations role, or a custom ro...
Overview You may need to edit shift start or end time when a worker forgot to punch in or out on time to correct their pay hours. Prerequisites You need to have an account with the Operations role, or...
Overview You may need to create a vacation entry for a worker. This will prevent scheduling jobs for the worker and disable the application auto startup feature during the Time Off period. Prerequisit...
Overview You may notice that timecards logged by a worker are not showing in Shift Summary on the web portal, while the worker confirms that they have started or already ended their shift. Prerequisit...
Overview Workers may report that the Timesheets option is missing in the mobile app and they cannot start or end their shifts. Prerequisites You need to have an account with Company Administrator, Sup...
Overview Workers cannot view Timesheet Summary in the mobile app and encounter the following message (while they have logged work time during previous weeks): No Timesheet actions for the last 40 days...
Overview You may notice that punches for specific or all workers are not displayed in Kronos or any other system that syncs timesheets data using Employee ID. Solution If timecards are not uploaded fo...
Overview You are deleting completed jobs expecting that time the worker spent on the job will be removed from their timesheets. However, the user's timecards are unchanged after the job is deleted. In...