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Articles

  • Resetting Your StreetSmart Password

    Overview You forgot your password or username and are not able to log in to the web portal - you need to reset your password to restore access to StreetSmart. Prerequisites You have a StreetSmart acco...

  • Changing User Password For Admins

    Overview Administrators may need to reset password for web portal users who cannot log in and reset their password. Prerequisites You need to have an account with Company Administrator, Super User rol...

  • Users Cannot Log in to Web Portal

    Overview Users may be unable to log in to the web portal when they forgot their password, username, company ID, when their security role does not have permissions for the group assigned to the user, o...

  • Welcome Email Information

    Overview You may have lost the Welcome email containing your login details for the StreetSmart portal and want to receive the same information again. Information Please see the content of a welcome em...

  • Getting Logged Out From Web Portal

    Overview You are immediately logged  out after trying to access any section the web portal (workers, forms, reports, etc.). This issue might be caused by corrupted cookies or cache files in your brows...