How to Check Who Started the Mobile App Remotely?

Overview

You may want to know who triggered the remote start of the application for a specific worker.



Information

Unfortunately, there is no option to check who exactly triggered the application to start remotely.

However, you can run the report to check who logged in to the web portal before the time application was started for the worker.

  1. Review the worker's activity log to check the exact time when the application was started remotely.

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  2. Run the Web Management Application Login report (under the Workers tab).

  3. Check who logged in to the web portal at the same time or before the application was started. If there is more than 1 matching user, you can ask them if they started the application for the worker.

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