Overview
You may need to change the name of a worker, inspector, or any other user account in StreetSmart.
Prerequisites
You need to have an account with the Company Administrator, Super User role, or a custom role with rights to edit users.
Solution
- From the web portal, navigate to Administration > Users.
- Locate the required user account, click on it, and select Edit User.
- Enter the new First Name, Last Name, and Username for the account.
- Make any additional changes if needed (e.g., address, phone number, email).
- Click Save & Close.
Testing
The updated user account is displayed on the page and is highlighted with yellow.
Please note that all timesheets and other actions performed by the user before changing the name will still be displayed under the new username.
Note: If you need to link a phone number to another worker, refer to the article Assigning Phone Number to Another Worker. In this way, timesheets, jobs, and other actions of the previous worker will not be displayed under the new user account.
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