Overview
You may want to add a new person or company-wide helpdesk account as a Primary Contact - they will be able to add StreetSmart service to new numbers, cancel subscriptions, and change packages.
Prerequisites
You need to be a Primary Contact for your company to submit such requests.
The person who set up the company account is the default Primary Contact.
Solution
Submit a ticket to StreetSmart support, selecting the New Primary Contact as issue type and including the following information for the person/team to be added as a Primary Contact:
- Name
- Email address
- Phone number
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