Sending Message to Workers

Overview

You can easily send messages to your workers. Messages can be sent to one worker or all workers in the selected group; messages will be delivered to the mobile app

Prerequisites

You need to have an account with the Super User role, Operations role, or a custom role with rights to create messages.


 

Solution

  1. Log in to the Street Smart web portal using your credentials and company ID.
  2. Navigate to Administration > Messages and click on any option from the dropdown (Inbox, Sent, or Deleted).

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  3. Click Create Message.

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  4. Select the groups or users to which you want to send a message.
  5. Enter subject and body of the message.
    Note: The maximum length of a message is 255 characters. If the message is longer, it will be truncated.

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  6. Click Send; the message will be delivered to the selected worker StreetSmart mobile app.


Testing

Click on the Sent button. The subject and date of the the recently created message is displayed; however, you cannot review the message itself.


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