Adding New Phone Number to Account

Overview


You may need to add a StreetSmart service to a phone number or device which will be used by a mobile worker.



Solution

  • If you are purchasing (or have already purchased) 5 or more Advantage packages with yearly billing, submit a ticket to StreetSmart support with the Add Phone Number issue type, including the following info:
    • Phone number(s) for which you would like to activate StreetSmart
    • Your company name
    • Company ID (if you are already using StreetSmart)
    • Worker information - Name, Email, Group, Role (if you use custom roles), etc., for the workers who will be using new numbers.

  •  If you want to be billed monthly or purchase less then 5 units, you can purchase packages online:
    1. Open the StreetSmart website.
    2. Under Products, select one of the available packages.

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    3. On the new page, click Buy Now.
      Note: The Buy Now button in the top right corner of the screen will always redirect you to buy the Advantage package. Hence, you need to select the product and click on the Buy Now button in the central part of the page to buy a different package. 

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    4. Enter the number of units you want to buy and click Add to cart.
      Each worker who will be using StreetSmart on their mobile device requires a separate unit.

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    5. Enter your billing and payment information.

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    6. Enter name and email for the Super User account - if the account info is different from the billing information.

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    7. Click Continue.
    8. Follow the instructions to complete the order.

 

StreetSmart Packages

Please see the features offered for each StreetSmart package in the table below.

Features

 Advantage/ eAdvantage

Timesheets

Trips

Jobs and Forms

24/7 Customer Support   ●  ●  ●  ●
Timesheets Mobile Timesheets  ●  ●
Editable Timesheets  ●  ●
Custom logo & header on Timesheet PDF  ●  ●
Supervisor Timesheets  ●  ●
Mobile Timesheet Summary  ●  ●
Timesheet Smart Notification  ●  ●
Tracking Worker Map  ●
Create Location Type  ●  ●  ●  ●
Configuring location  ●  ●  ●  ●
See Location and location types on Maps  ●  ●  ●  ●
Create Geofence  ●
Find Incident  ● - - -
Trips Mileage Manager w/ Trips App – Record Trip  ●  ●
Commuter Miles  ●  ●
Vehicle ID  ●  ●
Edit trip  ● _  ●
Custom logo & header on Trip details PDF  ● _  ●
Jobs Job Status Tracking  ●  ●
Job Dispatching to single and multiple workers  ●  ●
Mobile Job Search  ●  ●
Job Actions   ●  ●
Send to device  ●  ●
Job Priority  ●  ●
Configurable Job types  ●  ●
Job Map  ● _ _  ●
Creating Jobs from Mobile phone  ● _ _  ●
Send job details via email upon completion  ●  ●
Always Available Job feature  ●  ●
Skills-based Job Scheduling  ●  ●
Workflow Automation   ●  ●
Availability Calendar  ●  ●
Schedule Jobs through Outlook  ●  ●
Create Location Type  ●  ●
Configuring location  ●  ●
See Location and location types on Maps  ●  ●
Create Geofence  ●
WorkZones  ●
Job invoicing   ●  ●
Custom logo & header on Job details PDF  ●  ●
Forms Simple Forms (field types: Checkbox, Money, Number, Select List, Text)   ●  ●
Share Forms from web  ●  ●
Share Forms from mobile   ●  ●
Barcode Scanning (Smartphones only)  ●  ●
Odometer  ● _ _  ●
Picture / Signature Capture  ●  ●
Pictures upload  ●      ●
Annotate pictures  ●      ●
Cascading List  ●  ●
Date  ●  ●
Multi select list  ●  ●
Time   ●  ●
URL  ●  ●
Label  ●  ●
Formula fields  ●  ●
Attach Forms to Job Actions  ●  ●
Attach Forms To Timesheet Actions  ● _ _ _
Custom logo & header on Form details PDF  ●  ●
Public Forms  ●
Alerts Predefined Alerts  ●  ●  ●  ●
Custom Alerts  ●  ●  ●  ●
Worker at Home Alert  ●  ●  ●  ●
Airplane Mode Alert  ●  ●  ●  ●
Reports Standard Out-of-the-Box Reports  ●  ●  ●  ●
Configurable Reports  ●  ●  ●  ●
Export Reports  ●  ●  ●  ●
Scheduled Reports  ●  ●  ●  ●
Publish Reports  ●  ●  ●  ●
Jobs and Shifts Combination Reports  ●  ●
Invoices reports  ●  ●
Web Services  ●  ●  ●  ●
Messaging (office to mobile worker)  ●  ●  ●  ●
Profile Picture  ●

 

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Testing

Log in to the StreetSmart web portal with existing credentials or with credentials you received in the order confirmation email, navigate to Administration > Devices to check that all numbers are added.

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Also, a user account is created automatically for each new phone number; accounts can be reviewed and updated under Administration > Users.

Next, you should provide phone numbers and PINs associated with the accounts to your workers - they should be able to install and activate the mobile app.

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