Creating Mobile Supervisor Account

Overview

Your managers may need to be able to start or end shifts for mobile workers using StreetSmart Mobile app. In this case, you need to create a user with Mobile Device Supervisor permission.

Prerequisites

• You need to have an account with Company Administrator, Super User role, or a custom role with rights to create users and security roles.
• There is a device with active phone number added to the company account.

Solution

1. Create a user role with the following settings:
   • Enter a suitable name for the role (e.g., Mobile Supervisor).
   • Select the group for which the supervisor user will be able to start and stop shifts.
   • Enable the Login and Supervisor permissions under Mobile Device.
     
     
     
     
2. Create a user account with the following settings:
   • Select the Mobile Supervisor role (created in step 1) and assign to the group in which the user will be managing mobile workers.
     
     
     
     
   • Enter a phone number with active StreetSmart service for the user to be able to use the mobile app.
3. Once the user is created, copy their PIN and Phone Number and provide them to the supervisor user to activate the mobile app.
   
   

Testing

Once the supervisor user activates the mobile application, they should be able to start/stop shifts for mobile workers via mobile app.

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