How to Log Out from Old Device?

Overview

You may need to log out from your old device to be able to activate mobile app on another phone.

Solution

1. If you have the old device at hand, Clearing Record Store on that device and try activating it on the new device.
2. If you do not have the device with you, ask your manager to deactivate your device (phone number) from the StreetSmart Web Portal and then try activating StreetSmart on the new device.